Policy
Policy
Please email any questions or concerns to me via the Contact page and I will address your queries promptly by return email within 48 hours.
I try to ensure that the website is updated to show only products available for purchase using inventory control. If however, you do want to purchase an item that I am unable to supply, you will be notified and offered a back order, replacement or refund.
I am committed to providing high quality products and customer service. In line with my commitment to quality, value and service, I stand by all of my original designs.
Pricing
All prices are exclusive of GST, listed in Australian dollars (AUD) and are subject to change without notice.
Exchange / Returns
All returns are to be made within 7 days. After this time if you have any concerns, please contact me to advise of your problem and I will endeavour to resolve it.
Commitment to Quality
All products are made using high quality materials. All prints are printed onto good quality paper. All 8 x 10" children's prints are printed onto 100% cotton and ph neutral to ensure archival properties. All A3 and A4 children's prints and Limited Edition prints are printed onto 300 gsm Silk matt paper from sustainable forests. Prints fixed to Art Blocks are printed onto good quality semi gloss photo paper. Please note: the colours of the artwork may vary slightly from the image shown on screen.
Delivery
All items are shipped using Australia Post. Most items are shipped within 5 business days of receipt of funds depending on the product ordered. If this is not possible due to supply materials you will be contacted accordingly.
Customised Named prints will also be shipped within 2 business days of receipt of funds as long as details of customisation are received shortly after order has taken place.
Privacy
I will not provide your details to a third party.
Copyright
All items on this website are subject to copyright and should not be used or copied without permission.
Please email any questions or concerns to me via the Contact page and I will address your queries promptly by return email within 48 hours.
I try to ensure that the website is updated to show only products available for purchase using inventory control. If however, you do want to purchase an item that I am unable to supply, you will be notified and offered a back order, replacement or refund.
I am committed to providing high quality products and customer service. In line with my commitment to quality, value and service, I stand by all of my original designs.
Pricing
All prices are exclusive of GST, listed in Australian dollars (AUD) and are subject to change without notice.
Exchange / Returns
All returns are to be made within 7 days. After this time if you have any concerns, please contact me to advise of your problem and I will endeavour to resolve it.
Commitment to Quality
All products are made using high quality materials. All prints are printed onto good quality paper. All 8 x 10" children's prints are printed onto 100% cotton and ph neutral to ensure archival properties. All A3 and A4 children's prints and Limited Edition prints are printed onto 300 gsm Silk matt paper from sustainable forests. Prints fixed to Art Blocks are printed onto good quality semi gloss photo paper. Please note: the colours of the artwork may vary slightly from the image shown on screen.
Delivery
All items are shipped using Australia Post. Most items are shipped within 5 business days of receipt of funds depending on the product ordered. If this is not possible due to supply materials you will be contacted accordingly.
Customised Named prints will also be shipped within 2 business days of receipt of funds as long as details of customisation are received shortly after order has taken place.
Privacy
I will not provide your details to a third party.
Copyright
All items on this website are subject to copyright and should not be used or copied without permission.